On #retailindieday @TinaBoden shares her experiences of “Shop Indie vs. Shop Local” #indieretail

When my dear friend Tony Robinson and I launched Enterprise Rockers in January this year, a movement to make life in micro business better and fairer, I pledged to only shop Indie from then on. It might of been beneficial however for me to have taken a good look  around my home town of Scarborough, UK before I made this pledge. Since January I have identified just how many things I am unable to buy from Indies in my home town and this then raises the question – which is more important Shop Indie or Shop Local?

Can a consumer satisfy even their basic needs if all they do is shop with independent retailers?

My main concern was food when I headed off down the Indie only road but as we have an independent  supermarket, Proudfoots, with 3 stores around Scarborough, one of which contains a fabulous butchery department and all of which are stocked with products from local producers, I knew I had this one covered. I also decided I would purchase from the Co-Op because of their business structure so that along with a great Greengrocer, Trev, and a local independent Bakery, the Foodie in me was happy; we do love good food in the Boden household!

So my general everyday shopping needs are catered for but I have two big issues; make up and knickers ! Not things you buy everyday I know but items that, as the only female in my house, are far more important to me than anyone else that lives with me.  In fact if I am perfectly honest the men in my life don’t completely understand why I have taken the Indie only pledge anyway, my darling husband thinks it is just putting my already hectic life under even more stress. But the make up and knickers issue still remains; I just can’t get them from the Indies in my home town.

A pledge based the importance of keeping Independent Retailers alive!

As far as I am concerned it is the principal of Indie only shopping that keeps me going. I love chatting to the micro business owners about their shops, the highs and the lows they are experiencing and encouraging them to trade with each other (I am sure some of them think I am mad) For some time, at the start of our current credit crunch, my husband Neal and I owned a children’s continental clothes and shoe shop in a North Yorkshire market town. I found retailing very frustrating not least because people would travel to major cities to buy high street copies of the quality stock we sold; stock that people perceived to be too expensive for their pocket though they had never stepped through the door to find out.

I am therefore supporting the importance of keeping Indie retailers alive; I believe they offer better service, go that extra mile and want to ensure customer satisfaction – not always but in most cases.

If I have to travel to the next town or city to find an Indie that can offer what I need is that such a problem or should I be supporting all of the high street stores in my local town?

For me it will be Indie wherever I can!

This blog was written by Tina Boden, Micro-business owner, Entrepreneur, co-Founder of Enterprise Rockers and passionate supporter of Independent Retailers – where ever you are! :-)

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About Clare Rayner

Clare Rayner, The Retail Champion, is one of the most well-known and respected retail experts in the UK, championing for the success and sustainability of smaller, independent retailers and suppliers to retail. A child born into a family of retailers and entrepreneurs, she is passionate about retail and business: it is in her blood. Clare started out as a fast-track graduate store management trainee for McDonalds and went on to work with leading retailers such as M&S, Dixons and Argos. She moved swiftly into management roles before being headhunted into senior consulting roles with global software giant SAP, and international management consulting brand, Accenture. Since 2006 Clare has been engaged by clients as a retail consultant, professional speaker and business mentor. In 2011 she was invited to launch Independent Retailer Month in the UK, a global 'Shop Local' campaign which runs throughout July that has gained incredible momentum and reach under her leadership. Following the success of this campaign she created “Celebrate an Independent Christmas”, launched in 2012, featuring nationwide “Christmas Shopping Crawls” in high streets and retail communities UK wide. In 2013, following the continued success of the Independent Retail campaigns, Clare launched the “Enjoy an Independent Easter” campaign. Clare is also founder and host of 'The Retail Conference', a well-established and highly respected annual retail industry event. Clare is a frequent media contributor, regularly featured on BBC, Channel 5, ITN and Sky TV News, various radio broadcasts, within trade press and digital media, commenting on a wide range of retail and consumer topics. As one of the FSB (Federation of Small Businesses) “Real Life Entrepreneur Champions”, Clare has been recognised by the UK’s leading small business community as an inspirational role model for any start-up or small businesses. Her first book, entitled 'The Retail Champion: 10-steps to Retail Success', was published by Kogan Page in July 2012. Her second book, entitled “How to sell to retailers: The secrets of getting your products to market”, was also published by Kogan Page on 3rd February 2013.
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3 Responses to On #retailindieday @TinaBoden shares her experiences of “Shop Indie vs. Shop Local” #indieretail

  1. John says:

    Interesting post. I worked with a local indie retailer in Derbyshire recently: we completed a high street survey of shopping behaviour. We found only 20% respondents believed indies would be more expensive than “big chain”. We also found 72% were happier shopping local indie though only 43% managed to actually do so. The reason? Same as yours: 52% respondents said they’d shop more local indie if there were greater choice/availability

  2. Pingback: A blog-a-day for #IndieRetail | Clare Rayner: The Retail Champion

  3. Pingback: Let’s Rock the High Street! By @EnterpriseRocks for #IndieRetail | Independent Retail

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